Lately we have been receiving reports from users running the latest preview dashboard on the Xbox One that the app is not working. At this moment there is nothing we can do about it. We have no way of knowing what is casuing the app to fail without being able to run the Developer Environment on the console. And unfortunately you are only allowed to either have the console in "Preview mode" or "Developer Mode" and not both. So without being able to run the preview dash and have access to debugging we can not track down the reason for the failure. It is also entirely possible that the issue will resolve itself as microsoft progresses through testing the update and the cause of it to be remedied by a dashboard update.
We appreciate all the reports coming in about the issue and it'll allow us to keep an eye out for when the official release of the dashboard becomes available and track down the problem. And if the app does start to work with a preview update please let us know as well!
Update: The root cause has been found and remedied, issues with the app should now be resolved!
We are currently working to find the root cause of the downtime that has occured the last few days. It appears we are running into a storage problem with the server. We have 150GB of disk space available and the app/site is currently only using approximately 3GB, somewhere along the lines we have something taking up a lot of our space and causing us a bit of a headache. We've cleared some space out of the server to give a little bit of wiggle room while we try to find the culprit and at this time the app should be back up and running.
When I first created the Theme My Xbox app I never expected to reach 25,000 downloads, have numerous articles written about the app, or even such a great community that has grown with the app. And here we are now, 8 months later with over 130,000 downloads, several articles written about the app, one including on Windows Central. I'm absolutely amazed at how great this has been! Sure, there has been some hiccups along the way, some bugs that need squashed; but overall the response from the xbox community has been overwhelming and drives me to keep this app going.
With that said, as of now I've been funding the servers 100% from my own pocket and this hadn't really been a problem. But in order to maintain the servers with the growth of the app, some kind of monetizing needs to be done. Yes there are ads on the site but those only go so far to generating income for the service. So there is the issue I am faced with and would like to gather as much feedback as possible before moving forward.
Here's my ideas:
I've set up a quick survey below that will help me gather feedback before anything gets set in stone, if you could take a moment of your time and answer the few questions it would be greatly appreciated!